NutriBullet Review: Burning Smell of Smoke? 12


NutriBullet Review: Burning Smell of Smoke?I purchased a Nutribullet at Walmart on 12/18/2013 and on the first use smelled smoke and actually saw smoke. The canister was only filled to the max line and everything in the canister was soft food or liquid. At first I suspected that I forgot to move some wrapping to an internal part, but there is none. My second guess was that I did not twist the canister onto the Nutribullet well and some fluid leaked out and drained into the housing unit where it came into contact with the motor causing the burning smoke smell. On my second use, I made sure not to overfill, and twisted the lid to the canister extremely tight. This time, I still had a VERY strong smell of smoke and also noticed white smoke coming from the NutriBullet housing.

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In fact, I strongly feel that had I left the unit running for just another minute or two the unit would have caught fire or the motor stopped working.

My review of the NutriBullet is cautious because of this and want to hear from others who have purchased this device to see if they have experienced the same thing, and what they found (if any) to correct it. I did notice quite a few review sites have people on them who have experienced the same thing, but could not find any answers.

After smelling smoke using your NutriBullet were you able to get this issue resolved using customer service?

UPDATE: 12/19/2013: I was able to resolve this issue after several other test runs. First, the max fill line in my estimation needs to be lowered and you need to make TRIPLE sure that there is a lot of liquids in the canister prior to juicing. If there is moderate thickness to the contents of foods you put in this device, the NutriBullet simply can not handle it and the motor will start to burn and emit smoke.

In fact I would use the milling blade all the time unless you have 80% liquid to start with, then finalize your juicing using the extractor blade and canister.


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12 thoughts on “NutriBullet Review: Burning Smell of Smoke?

  • Maeghan

    I received a nutribullet yesterday and was so excited! I made a pretty simple smoothie, watermelon, yogurt, banana, flax seed, and coconut water. i blended it for about 12 seconds and smelled something like the nutribullet was burning. It scared me, I didn’t want it to blow up or catch fire or anything and didn’t want it to break.
    I’m going to try and make another simple smoothie this morning and see what happens.

    If anyone has any ideas on how to fix this please let me know!

    • Michael Sanderson Post author

      Maeghan, Notice the fill line on your clear tube that you mix in. In our tests this fill line is very wrong and needs to be lowered. Also, in our tests the amount of liquid in the mixing tube needs to be substantial with little solids. Try that and if you smell no smoke or burning smell add in some more solids.

  • Maeghan

    I fill the cup up well below the max fill line. the amount of solids and liquid are pretty equal to each other. it still smelled again this morning when i used it. like electrical burning i think it was.

    • Michael Sanderson Post author

      That is exactly what happened to me, try something like a banana cut up into 3 pieces and the rest some type of liquid. If you smell nothing then try a banana and a few strawberries till you find the right mix. Or, you could add liquid above the max fill line.

      • Maeghan

        so i’m not able to have a thick smoothie?
        my aunt was saying she purchased a vitamix (lucky her!) and she smells some burning smell. but she was told it will smell like that for a few times since it’s new and the smell will eventually go away. i’m hoping that’s what is going on with the nutribullet.

  • shannon

    I had my nutra bullet for over a year now and have been very happy with it. I love making my smoothies each day and couldnt go without having one in the morning!
    Everything was great until about a week ago, the motor wasnt breaking up the food very well, it sounded like the motor was being overworked and was extremley loud (almost a high pitched noise). I was worried but didnt think much of it. This morning, I went to make my shake like I normally would until it started making a very high pitched noise again, wasnt breaking up the food and then started smoking and smelling like it was burning! The smoke then turned to a flame and I unplugged it right away! The smell was terrible and not to mention the smoke was terrible too.
    I have never seen anything like this. I am too afraid to try to make another shake so I am guessing my only other options are a) buying a new one or b) writing a complaint to Nutra Bullet.
    Really sucks since I have only had it a year :(

  • Jan Weaver

    what options do we have. i dont believe this should be doing this. i did not have mine filled to the top–but to the max line and just the last couple of days, i have smelled smoke and it now concerns me.

  • Jan Weaver

    Now that i am reading all the other comments, this should not be happening. when we follow the instructions, there should be no problem. this is a product defect and should be replaced by the company. I am going to attempt to get that accomplished. sad thing is, i have recommended this to so many people. I have only had mine since May, 2014 and this just started. it would be different if it had happened right away. It appears to be a product that is not well made. Guess i will check out another product. Will let you know how i make out. i am first going to start with Macys where i purchased it and see if they can assist me. Blessings, and be careful with this. We certainly cannot afford to be injured or cause a house fire with a $100 product.

  • LJ

    I have a Vitamix (and LOVE it); however, I bought the Nutribullet for smaller items. It was quicker and easier to clean. Also Ican use the cups to take the food with me during the day. My Nutribullet started smoking on me as well and this morning caught fire. I put out the fire and had to air my house out. I plan to contact

  • Helena

    Hello,
    I was using my nutribullet today and it started smoking… is it safe to use again or is it completely broken now? i turned it straight off when it started smoking…. please help!

    • admin

      Helena, we are not affiliated with Nutribullet and just wrote a blog about our experience with it shortly after buying one. Thus, we really can’t help you decide if it is broken or safe to use. But it should be OK to try less solids and more liquid than the directions call for to see if that helps.